All-in-one: A unique ecosystem to manage and track every step of maintenance operations
WhatsApp-like UI: As easy and intuitive to use as the most popular instant messaging apps
Mr. Livemote: Your configurable AI assistant to help field operators with suggestions and potential solutions
Chat or speak: Text and voice messages allow continuous communication between the field operator and a remote expert
Dual transmission mode: Video streaming from the field or simple AR meta-image transfer to minimize bandwidth consumption
Mobile-to-mobile: The expert can operate from anywhere Wi-Fi or cellular signal is available on iOS and Android devices
Smart workflows: Create specific and personalized step-by-step workflows to guide field operators through the Mr. Livemote AI assistant
Detailed job reports: Obtain, view, and archive user details, GPS position, chat, media and field operations
Big data analytics & statistics: Collect and analyze quantitative and qualitative data during every intervention
Visualization tools: Team managers have access to customizable widgets that visualize your workforce performance
Simple data access: Field operators can easily access a set of data from their mobile device that can help solve the problem autonomously
Continuously growing knowledge: A unique Artificial Intelligence tool continuously feeds the knowledge base with data from all of the closed work orders
Full API: Simple integration with third-party applications and ready to connect with the most popular field services platforms
Automatic data collection: Save and share data with only those authorized in your ecosystem
Need to better understand where field techs are spending their time and what actions are performed for billing or service?
We all know paperwork is challenging when we are in the field. Now you can use artificial intelligence to make your team smarter by adding a truly virtual assistant
The "Mr. Livemote” smart assistant uses natural language processing to complete forms and expedite the field experience.
Common answers appear to make form completion quick and easy. Using AI dramatically improves the user experience and speeds up the process of filling out forms.
Don’t you hate paperwork and repeating the same thing over and over again?
We do too.
Obtain a job report with all the actions that the field operator has performed, the solution and the timetable for repair.
Nothing more to do! Providing the work order history gives customers a detailed explanation of their services, eliminates rework by other tech, and feeds your knowledge base.
Livemote allows you to own the information and to prevent the dissemination of it
Intervention data safely stored to guarantee future tracing
SSL protocol to encrypt and secure transmitted data