Streamlining
Field Service

Increase your Field Service ROI by dramatically improving efficiency of Field Operators

CONTACT US TO DISCOVER HOW

Augmented Reality and Artificial Intelligence

all in one single APP to amplify your field operators

uxReally intuitive to use

Developed for iOS and Android smart devices, Livemote simplifies field operators user experience by harnessing a whatsapp-like and commonly used interface

Ar iconQualified support always on the right place

Every operator can receive qualified help from centralized technical support or expert operators via chat, voip, video streaming and exclusive Augmented Reality call

uxData always secured

The data security is guaranteed inAPP (no data are stored on the smart device) and inCloud (thanks to the partnership with Amazon AWS). 

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knowledge iconRight information at fingertips

Field Operators can have easy access to the right information at the right time to solve faster and better the intervention

service value chain iconFill the forms smarter

Easily collect information from the field by creating guided-path questions that the field operator can answer as if he were chatting

analytics icoField Workforce continuous improvement

Advanced knowledge base and qualified remote support both available on the APP, make Livemote a really effective solution for a continuous improvement of field workforce 

Livemote is a unique mobile, easy to deploy Field Service Management Software that enable Companies to increase Field Service ROI by leveraging on innovative support tools to transform field operators in “trusted advisors” of their customers. 

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How it works

What happens when equipment breaks down across town or across the globe? How expensive and long are your repair calls? How frustrated is your customer?

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What if you could:

  • Leverage on a really easy to use and intuitive user interface, advanced workflow management tool, unique Augmented Reality feature and innovative AI based document extraction, to optimize cost and time of interventions and increase your customer retention.  

     

     

  • Want to learn more?

DISCOVER LIVEMOTE

Discover how Livemote solves problems for...

  • Service Managers

  • Sales Managers

  • Innovation Managers

Live AR

Innovative support

Livemote - video tracking
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Augmented reality

In Live AR mode, the field operator forwards the asset view to the expert who attaches visual on-screen instructions and interactive elements in the precise position for the field operator to intervene - no more guess work or interpretation

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Tracking information

Real-time tracking projects info over the intervention environment of the field operator, who sees the info overlaid on the asset and can take immediate action

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Operational continuity

Using most smart devices and little communication data, intervention is possible even in critical environments not covered by Wi-Fi or a high-speed mobile network

 

API Integration

Livemote is an open platform and provides input and output APIs to enable integration with enterprise systems and processes

CRM

User sign-on, job reporting and sharing of intervention information

Ticketing platform

Attach all service notes, including AR information, to support ticket management systems

VoIP platform

Connect to voice broadcasting platforms to support a voice channel

Customers seeing success

Here are some of the world's leading organizations that know seeing is believing.

Start with Logo Livemote - azzurro

today

Livemote is a really easy to deploy mobile solution to manage smarter the field workforce. 

Really cost effective with a “Pay as you use” pricing model, no start-up investments and no specialized hardware needed, Livemote allow your Company to start boost field activities in few days

Fill the form to request a demo today!

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Support

Contact us

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Need help?

+39 0575 169 61 89

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Want to try Livemote?

Schedule a demo