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A suite of features for coordinating remote collaborations.

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Live AR

The exclusive LiveAR mode allows you to transfer knowledge in real time wherever your technicians are. Interactive augmented reality instructions and information are displayed in the real world via the operator's smart device and remain in position thanks to real-time tracking, allowing you to increase the efficiency of field operators and eliminate margins of error. With LiveAR you can remotely solve problems that do not require the presence of an expert on site and optimise the use of resources to save time and money.

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Instant Messaging

Instant messaging enables quick and easy communications for more effective intervention. This way, your experts can always be at the side of field operators by sharing text messages, voice messages, photos, videos and PDF files without the hassle of other file sharing apps. No documents or messages are stored on field operators' devices, allowing your company to keep control of all the information shared.

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Video Streaming

Video streaming puts your experts at the side of those in the field, to speed up your technicians' intervention times or guide customers towards autonomous resolution. It optimizes the use of resources and increases the efficiency of your operators, reducing redundancies and making the best use of available resources. Employ a video streaming solution designed specifically for field service and easily scalable at the enterprise level.

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Integration with third party platforms

Livemote contributes to the creation of the field service value chain because it is designed to be easily integrated with third party management and service platforms. Livemote, in fact, can receive and send data in maximum security thanks to the availability of connectors for the main enterprise platforms and a Full API architecture.

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Knowledge Base

Gli operatori sul campo possono accedere facilmente dal loro dispositivo mobile a set di dati personalizzati in grado di facilitare la risoluzione del problema. Grazie all’esclusiva Knowledge Base di Livemote i tuoi tecnici sul campo saranno in grado di risolvere con maggiore efficacia gli interventi, avendo accesso alle informazioni giuste al momento giusto.

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