All-in-one : a unique APP to manage and track every step of field intervention.
Smarter Interaction : Livemote is designed to facilitate chat and one-handed media file management
Faster content access : Livemote facilitate access to the right content, thanks to an AI assistant able to provide real time suggestion about content to the field operators
No specialized hardware needed : Field operators can receive qualified support directly on their IoS and Android devices
Low Bandwidth AR support : Unique positional tracking and meta-image transfer enable AR support even with low bandwidth connection
Mobile to Desktop content sync: Field and Expert operators can easily switch from mobile to desktop user to sync content
Create specific business application : Thanks to the smart workflow management tool, our customers can create specific business application such as pre-intervention security question.
A smarter way to fill the forms : A special chatbot transforms every workflow question into a chat flow to which the operator responds as if he were chatting with a person
Detailed job reports: Obtain, view, and archive user details, GPS position, chat, media and field operations
Big data analytics & statistics: Collect and analyze quantitative and qualitative data during every intervention
Visualize results wherever you want: Results can be visualized by Livemote dashboard or external platform connected to Livemote thanks to the full API architecture.
Simple data access: Field operators can easily access a set of data from their mobile device that can help solve the problem autonomously
Continuously growing knowledge: A unique Artificial Intelligence tool continuously feeds the knowledge base with document, video, pictures, tags and all the data collected during previous work orders
Full API: Simple integration with third-party applications and ready to connect with the most important field services platforms
Automatic data collection: Save and share data with authorized people only
All the processes and data are tracked and can be analyzed easily by Livemote Dashboard or external platform connected to Livemote thanks to the full API architecture.
Imagine to be able to solve faster, better and a lower cost the intervention by providing the right information at the right time to your Field Operators.
We all know paperwork is challenging when we are in the field. Now you can use artificial intelligence to make your team smarter by adding a truly virtual assistant
The "Mr. Livemote” smart assistant uses natural language processing to complete forms and expedite the field experience.
Common answers appear to make form completion quick and easy. Using AI dramatically improves the user experience and speeds up the process of filling out forms.
Don’t you hate paperwork and repeating the same thing over and over again?
We do too.
Obtain a job report with all the actions that the field operator has performed, the solution and the timetable for repair.
Nothing more to do! Providing the work order history gives customers a detailed explanation of their services, eliminates rework by other tech, and feeds your knowledge base.
Companies remain the sole owners and holders of the contents. No content is saved on the smart devices of field operators
The data security is guaranteed inCloud (thanks to the partnership with Amazon AWS).
SSL protocol to encrypt and secure transmitted data