How do I provide my field operators with every piece of knowledge to autonomously close a service call?

Service Manager

Field operator empowerment

Livemote is a solution to give more power and autonomy to the field operator.

The Mr. Livemote AI-based smart assistant guides field operators step-by-step, suggesting actions and potential solutions. It also gives access to the company’s knowledge base, putting asset-specific technical files, user manuals and instructional videos at disposal of field operators.

Field operators are equipped with every piece of knowledge to autonomously solve complex problems on their own.

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