How can I improve the quality of service to ensure my customers are satisfied?

Sales Manager

Ensure customer satisfaction

By having a remote assistance software on the front line at a customer location, you can often identify a potential problem before it becomes an issue – and proactively contact the customer with a resolution before they end up being frustrated by downtime and machine breakdowns.

Livemote saves work order information and any intervention data collected during field service. You can easily access data and produce analysis and reports which can be shared internally or with the customer.

SLAs become the norm, offering more predictable revenue and staffing requirements regardless of time of year, weather, and the unknown. …and an unlimited amount of other possible scenarios where you become the service and maintenance hero.

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Customers seeing success

Here are some of the world's leading organizations that know seeing is believing.

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